Govaci Refund & Exchange Policy

At Govaci, customer health, safety, and hygiene are our highest priorities.

Because our products are considered intimate apparel, all sales are final.

No Refunds or Exchanges

Due to the intimate nature of exotic dancewear, bodysuits, lingerie, and similar garments, Govaci does not offer refunds, returns, or exchanges once an order has been placed.

We appreciate your understanding as this policy helps ensure every customer receives brand-new, unworn merchandise.

Please Review Before Purchasing

Before completing your purchase, we encourage you to:

• Carefully review product descriptions.

• Check sizing information.

• Contact us with any questions before placing your order.

Our team is happy to help you choose the best size and style before you buy.

Incorrect or Defective Items

If you receive:

• the wrong item,

• a defective product, or

• an item damaged during manufacturing,

please contact us within 48 hours of delivery with:

• Your order number,

• Clear photos of the item, and

• A brief description of the issue.

If the issue is determined to be our error or a verified manufacturing defect, we will replace the item or provide another appropriate resolution at no additional cost.

Non-Returnable Items

The following items cannot be returned or exchanged:

• Bodysuits

• Lingerie

• Exotic dancewear

• Clearance or sale items

• Gift cards

• Any item showing signs of wear, washing, odors, alterations, or damage after delivery

Contact Us

If you have questions before making your purchase, please contact our customer support team. We are happy to assist you in selecting the right size and style before you order.

Thank you for shopping with Govaci and supporting our brand.